1. Who this policy covers
This Privacy Policy explains how HVZ Game collects, uses, discloses, and protects information when you use our website, mobile app, organization pages, administrative tools, and related services.
2. Information we collect
Depending on how you use HVZ Game, we may collect:
- Account information, such as name, email address, password credentials, profile photo, organization affiliation, role, and login records.
- Player and event information, such as faction, team, game membership, wristband or player ID, tag records, points, missions, powerups, announcements, support messages, and moderator notes.
- Organization information, such as school name, contact details, public page content, event schedules, rules summaries, and staff permissions.
- Device and usage information, such as device type, app version, approximate diagnostics, crash logs, browser type, IP address, pages viewed, and feature interactions.
- Communications, such as registration inquiries, support requests, feedback, and administrative correspondence.
- Optional location information, only when a feature requires it and you grant permission through your device or the app.
3. Location data
Some HVZ gameplay features may use location, such as maps, zones, scanner/radar-style tools, check-ins, or event safety features. Location features are intended to be opt-in and limited to active gameplay contexts. We do not sell precise location data. We also aim to avoid collecting precise location when a less specific signal will support the feature.
You can usually disable location access through your device settings. Some location-based features may not work if location access is disabled.
4. How we use information
- Provide, operate, and secure HVZ Game.
- Register players and organizations for events.
- Run gameplay features, including missions, tags, teams, maps, announcements, points, and moderator tools.
- Help organizations manage safety, permissions, reports, and event operations.
- Communicate with users about accounts, support, updates, security, and event information.
- Analyze usage to improve performance, reliability, and product design.
- Comply with legal obligations and enforce our Terms of Service.
5. How we share information
We may share information with:
- Organization administrators and moderators, when needed to operate their event.
- Service providers that host, secure, analyze, or support the services.
- Campus partners or safety personnel when authorized by the organization or necessary for event safety.
- Legal, safety, or compliance recipients when required by law or needed to protect users, organizations, or HVZ Game.
We do not sell personal information or precise location data.
6. Public organization pages
Organization pages may display public event information such as organization name, public rules summaries, schedules, contact links, sign-up links, and promotional content. Player personal information and private gameplay records should not be posted publicly unless the relevant user or organization has authorized it.
7. Cookies, analytics, and diagnostics
Our website and app may use cookies, local storage, analytics, crash reporting, and similar technologies to keep users signed in, remember preferences, measure performance, detect abuse, and improve reliability. We aim to use these tools in a limited way that supports the service rather than unrelated advertising.
Some browsers offer settings that limit cookies or tracking technologies. If you block these tools, some website or app features may not function correctly.
8. Children and minors
HVZ Game is not intended for children under 13. Users under 18 should participate only with any permissions required by their school, organization, parent or guardian, and applicable law. Organizations are responsible for running events in a way that complies with their own youth, student, waiver, supervision, and campus safety requirements.
If we learn that we collected personal information from a child under 13 without legally required consent, we will take appropriate steps to delete it.
9. Data retention
We keep information for as long as reasonably needed to provide the services, support organizations, maintain game records, resolve disputes, comply with legal obligations, and improve safety and reliability. Organizations may request deletion or export of organization data, subject to legal, safety, and operational limits.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, so users and organizations should use strong passwords, manage staff permissions carefully, and report suspected security issues.
11. Your choices
- You may update account information through the app or by contacting us.
- You may disable device permissions, such as location or notifications, through your device settings.
- You may request access, correction, deletion, or export of personal information by contacting us.
- You may opt out of non-essential communications where an unsubscribe or preference option is available.
12. State privacy rights
Depending on where you live, you may have additional privacy rights, including rights to know, access, correct, delete, or obtain a copy of certain personal information. We will respond to applicable requests as required by law.
13. Changes to this policy
We may update this Privacy Policy as HVZ Game changes. If changes are material, we will provide notice through the website, app, email, or another reasonable method.
14. Contact
Questions or requests can be sent to [email protected].